This Cookie Policy explains how CortexCMMS (“CortexCMMS,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website, use the CortexCMMS platform, or interact with our online services. This Cookie Policy supplements our CortexCMMS Privacy Policy and should be read together with it.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, mobile device, or other internet-enabled device when you visit a website.
Cookies allow websites and applications to recognize a device, remember preferences, maintain sessions, analyze usage, and provide certain functionality.
We may also use similar technologies, including:
- Web beacons;
- Pixels;
- Local storage;
- Software development kits (“SDKs”);
- Device identifiers;
- Tracking technologies; and
- Similar technologies.
For purposes of this Policy, we refer to these technologies collectively as “Cookies.”
2. Why CortexCMMS Uses Cookies
We use Cookies for several purposes, including to:
- Operate our website and Services;
- Authenticate users;
- Maintain secure sessions;
- Remember user preferences;
- Improve website performance;
- Understand how visitors interact with our website;
- Analyze product usage;
- Measure marketing campaigns;
- Detect fraud and security threats;
- Troubleshoot technical problems;
- Improve user experience; and
- Develop and improve CortexCMMS products and services.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These Cookies are necessary for our website and applications to function.
They may be used for:
- Authentication;
- Account security;
- Session management;
- Load balancing;
- Fraud prevention;
- Security monitoring; and
- Essential application functionality.
Because these Cookies are necessary to provide the Services, they generally cannot be disabled through our cookie-management tools.
3.2 Functional Cookies
Functional Cookies allow CortexCMMS to remember preferences and settings.
These may include:
- Language preferences;
- User interface preferences;
- Application settings;
- Login preferences; and
- Other customization choices.
Disabling these Cookies may affect certain features of the Services.
3.3 Analytics Cookies
Analytics Cookies help us understand how visitors use our website and Services.
We may use analytics technologies to understand:
- Which pages are visited;
- Which features are used;
- How long visitors remain on pages;
- Navigation patterns;
- Application performance;
- Error rates;
- Device and browser information; and
- General usage trends.
Analytics information may be aggregated or de-identified before being used for product analysis and improvement.
3.4 Marketing Cookies
Where permitted by applicable law, we may use marketing and advertising technologies to understand the effectiveness of our marketing activities.
These technologies may help us:
- Measure advertising campaigns;
- Understand website referrals;
- Identify potential customers;
- Deliver relevant communications;
- Measure conversions; and
- Improve our marketing efforts.
We will provide appropriate choices regarding non-essential marketing Cookies where required by applicable law.
3.5 Security Cookies
We may use Cookies and similar technologies to help:
- Detect suspicious activity;
- Prevent unauthorized access;
- Identify fraudulent behavior;
- Protect user accounts;
- Monitor application security; and
- Protect CortexCMMS infrastructure.
4. First-Party and Third-Party Cookies
Some Cookies are placed directly by CortexCMMS. These are known as first-party Cookies.
Other Cookies may be placed by third-party service providers that perform services on our behalf.
These may include providers supporting:
- Analytics;
- Customer support;
- Authentication;
- Security;
- Marketing;
- Payments;
- Website performance;
- Product analytics; and
- Other business functions.
Third-party providers may process information in accordance with their own privacy policies.
CortexCMMS does not control the privacy practices of independent third-party websites or services.
5. Cookies Used in the CortexCMMS Application
CortexCMMS may use Cookies and similar technologies within its web application to support:
- User authentication;
- Session management;
- Security;
- Application functionality;
- User preferences;
- Performance monitoring;
- Error detection; and
- Product analytics.
The use of these technologies within the CortexCMMS application may differ from their use on the public CortexCMMS website.
6. Mobile Applications
CortexCMMS mobile applications may use technologies similar to Cookies, including:
- Device identifiers;
- SDKs;
- Local storage;
- Authentication tokens;
- Application analytics; and
- Crash-reporting technologies.
These technologies help us provide and secure the mobile application and improve its performance.
7. Managing Cookies
You may be able to manage Cookies through:
- Your browser settings;
- Your device settings;
- CortexCMMS cookie-management tools; or
- Third-party opt-out mechanisms.
Most browsers allow you to:
- Delete Cookies;
- Block Cookies;
- Receive warnings before Cookies are stored; or
- Configure Cookies by website.
If you disable certain Cookies, some functionality of the CortexCMMS website or application may not work correctly.
8. Browser Settings
You can generally manage Cookies through your browser’s privacy or security settings. Instructions vary by browser.
Common browsers include:
- Google Chrome;
- Microsoft Edge;
- Mozilla Firefox;
- Apple Safari; and
- Opera.
Blocking all Cookies may prevent certain CortexCMMS features from functioning.
9. Do Not Track
Some browsers and devices provide “Do Not Track” functionality.
Because there is currently no universally accepted technical standard for responding to Do Not Track signals, CortexCMMS may not respond to such signals unless required by applicable law.
10. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in:
- Our Services;
- Cookie technologies;
- Legal requirements;
- Third-party providers; or
- Our privacy practices.
When we make material changes, we may provide notice through our website, application, email, or other appropriate methods.
The “Last Updated” date at the top of this Policy indicates when it was most recently updated.
